My LILATE Test was canceled by your services, what should I do?

Although this is very rare, it can happen that your LILATE test is canceled by our services. If this is the case, here are the two main reasons why this might occur and what you can do to resolve the situation.

1. You Are Past the Deadline

Your training organization provided you with start and end dates for your training, and it's possible that the period allocated to take your LILATE test has expired. This means the deadline to schedule your test has passed.

If you suspect this might be the cause of your issue, please contact our teams.

We can verify if you are indeed past the deadline and inform you of possible solutions.

2. The Examiner Canceled the Test

It may also be that the examiner had to cancel your test due to unforeseen circumstances. Don't worry, this can happen, but it doesn't mean you have to wait long to reschedule your test.

You can easily reschedule your test yourself. Simply log in to your candidate portal and choose a new available date.

If you encountered difficulties related to the cancellation of your test, we encourage you to follow the steps mentioned to resolve the situation promptly. If in doubt or if you need further assistance, feel free to contact our teams.

Updated on: 11/09/2025