My photo was rejected for non-compliance, what should I do to unlock my LILATE?

If your photo was rejected by the examiner, your certificate cannot be issued until a new compliant photo has been validated.

To regularize your situation:

✅ Use only the secure form to send your new photo and/or ID: https://forms.gle/rxRmakWqW2pRjuNg6

Strictly follow the criteria:

• Recent photo (less than 6 months old)
• Light and plain background
• Face centered and well-lit
• No accessories or filters
• JPG, PNG, or PDF format

You can consult the detailed instructions here: Photo guidelines LILATE

Validation and receipt of your certificate

⏳ After submission via the form, our teams verify your documents within 72 working hours.

If everything is compliant, you will automatically receive an email to access your results and download your LILATE certificate.

Updated on: 11/09/2025