Why is my LILATE AI test marked as "abandoned"?
The "Abandoned" status applies to the AI assessment mode of the LILATE certification. As soon as you click "Start the test," you must complete the assessment through to the end.
It's important to prepare properly before starting:
- Find a quiet place, free from interruptions.
- Set aside at least 30 minutes to complete the test.
- Check beforehand that your webcam, microphone, and speakers are working properly.
- Make sure you have a stable internet connection.
In which cases is the test considered 'abandoned'?
If you start the test but don't complete it, it will automatically be marked as abandoned in the following situations:
Cause | Explanation |
|---|---|
Voluntary abandonment | You quit the test using the dedicated button. |
Inactivity | The test is considered abandoned if you stop participating, for example after 3 consecutive unanswered questions or with no activity for around 10 minutes. |
⚠️ Once a test has been abandoned, it cannot be resumed.
What should I do if I have a technical issue?
If you experience a technical issue during the test, such as a power outage or loss of internet connection, contact our customer support team at lilate@lingueo.com.
If you experience any other type of issue during your test, please also contact our customer support team and describe the difficulties you encountered as precisely as possible, so we can understand what happened and best assist you.
Updated on: 03/09/2026
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